Frequently Asked Questions
What products do you sell?
We specialize in high-quality diesel performance parts, including tuners, turbos, injectors, fuel system upgrades, exhaust systems, intakes, suspension components, and accessories. We focus on reliable, proven parts from trusted manufacturers.
Are your parts genuine and new?
Yes. All parts we sell are brand new and sourced directly from authorized manufacturers or verified distributors. We do not sell used, counterfeit, or refurbished parts unless clearly stated.
How long does shipping take?
Most orders ship within 1β3 business days. Delivery typically takes 2β7 business days depending on your location and the shipping method selected.
Do you offer tracking?
Yes. Once your order ships, you will receive a tracking number via email so you can monitor your delivery.
Do you offer returns?
Yes. We accept returns within 30 days of delivery for unused items in original packaging. See our refund policy for details.
Can I cancel my order?
Yes, orders can be canceled before they ship. Once shipped, the order must follow the return process.
Do you offer technical support?
Yes. We can help guide you toward the right parts for your build and goals.
Are your parts covered by warranty?
Yes. Most parts include manufacturer warranties. Warranty length varies by brand.
Do you offer bulk or dealer pricing?
Yes. Contact us directly for dealer accounts, bulk orders, or business partnerships.
How can I contact you?
Email: support@valentinedieselperformance.com
Time: 24β48 hours